This policy explains how Falcon handles information submitted through the website.
Falcon may collect business contact details, company name, project notes, equipment requirements, and message content submitted through inquiry forms. We may also receive standard website usage data such as pages visited, approximate location, device type, and browser information for security and improvement purposes.
Submitted information is used to respond to requests, prepare equipment guidance, route service questions, improve website content, and maintain business records. Falcon does not sell personal information. We may share necessary details with logistics, technical, or supply partners when that is required to respond to an inquiry or support a project.
Falcon keeps inquiry records for as long as needed for business, legal, or service purposes. We use reasonable administrative and technical safeguards to protect information, but no website transmission can be guaranteed completely secure.
You may request updates to your business contact details or ask Falcon to stop non-essential communication. Some project records may be retained where required for contractual, safety, or legal reasons.